Your wellbeing is our priority

At 933k Responsible Gaming

Gaming should be fun, not stressful. 933k believes every player has the right to play on their own terms. From setting limits to taking breaks — all the tools are right here.

Session Limit
Deposit Limits
Cooling-Off
Self-Exclusion
🛡️

Play on Your Own Terms

Use 933k's tools to decide exactly how much time and money you spend. Everything is in your hands.


Set Limits
Set daily, weekly, or monthly deposit and bet limits. Once you hit the limit, your account will automatically stop.
Time Management
Set a session timer and get a reminder when your time is up. A simple way to avoid playing longer than you intended.
Take a Break
Activate a Cooling-Off Period to take a voluntary break — anywhere from 1 to 30 days.
Long-Term Break
Use Self-Exclusion to fully close your account for anywhere between 6 months and 5 years.
Signs of addiction

When to recognise a problem It's Becoming a Problem

Gaming addiction develops gradually. Recognising it early makes it much easier to manage.

Be alert if you notice any of the following:

  • Spending more time or money than you planned.
  • Repeatedly chasing losses to try to win back what you've lost.
  • Lying to family or friends about your gaming.
  • Borrowing money or selling assets to fund your gaming.
  • Neglecting work, studies, or family to make time for gaming.
  • Feeling restless or irritable when you're not playing.
  • You've tried to stop but can't.
  • Thoughts about gaming are constantly on my mind.

If You Notice These Signs:

Take immediate action

Reach out to the 933k support team. We'll handle your concern with full confidentiality and can help set the necessary limits.

1

Activate Cooling-Off

Take a break of at least 7 days. Use the time to clear your head and reflect.

2

Talk to someone you trust

Share with a family member, friend, or professional support person.

3

Set long-term limits

Keep your deposit limit low to avoid financial harm.

For support: Email us at [email protected] or send "Help with Gaming Control" via live chat. We'll respond within 24 hours.

Control Tools

933k's Responsible Gaming Tools

Every tool is easy to use and takes effect immediately. Activate any of them anytime from your Account Settings.

💰

Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach your limit, no further deposits will be allowed. Increasing a limit takes effect after 72 hours, while decreasing it takes effect immediately.

🎰

Bet Limits

Set a maximum amount to wager per bet. Separate limits can be configured for slots, Live Casino, and Sports Betting. Ideal for keeping your gaming planned and structured.

⏱️

Session Timer

Decide how many hours you want to play in one session. When time is up, an automatic reminder pop-up will appear. If you want to continue, you'll need to confirm — otherwise, your session will end.

📊

Reality check

View your current session stats every 15/30/60 minutes — total spend, winnings, and time played. This helps you stay aware and in control.

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Cooling-Off Period

Take a temporary break for 1, 7, 14, or 30 days. During this period, you can still log in but betting will be disabled. Your access is automatically restored once the period ends.

🚫

Self-Exclusion

Permanently close your account for 6 months, 1 year, 3 years, or 5 years. During this period, no login, deposits, or betting will be possible. The account cannot be reopened before the selected period ends.

How to Set It Up

Limit Setting Step-by-step process

Setting limits at 933k is straightforward. It only takes a few clicks.

1

Go to Account Settings

After logging in, click your profile icon in the top right corner. Select "Account Settings" from the dropdown.

2

Open the "Responsible Gaming" Tab

From the left-hand menu on the settings page, click the "Responsible Gaming" tab. You'll find all the tools there.

3

Choose a Tool

Choose from Deposit Limit, Time Limit, Cooling-Off, or Self-Exclusion — whichever suits you. Each option includes a full description.

4

Set a value

Enter an amount or time and click "Save". Some limits take effect immediately; others activate after 72 hours.

5

You'll receive a confirmation

You will receive a confirmation via email or SMS, along with details of when your limit will take effect.

⚙️

Simple & Secure: Setting limits doesn't require any complicated steps. Everything is available right in your account. If you need help, reach out via live chat — we'll guide you through the whole process.

Tip: Start with conservative limits. You can always raise them slightly later if needed. Setting them too high from the start makes them harder to reduce.

Self-assessment

Your Gaming Habits How Safe Is It?

Answer the questions below to assess yourself. Be honest — this is just for you.

1Did you spend more on gaming last month than you planned?
2Do you play again to try to recover money you've lost?
3Have you ever lied to someone about your gaming?
4Has gaming caused you to neglect work or family?
5Have you tried to stop and failed?
For family & friends

How to help To a Loved One

If you think a family member or friend may be struggling with gaming addiction, there are ways you can help.

Approach the Conversation with Care: Approach the conversation with understanding, not criticism. Start with something like: "I've noticed you've been spending a lot of time gaming — is everything okay?"

Listen Without Judging: If they open up about the problem, listen without judgment. Focus on solutions, not blame.

Encourage them to use 933k's tools: Talk to them about Self-Exclusion or setting limits. If needed, sit down together and configure the settings.

Seek professional help: In serious cases, consider consulting a psychologist or a gaming addiction specialist.

🤝

Your Role Matters

Support from family and friends is one of the most effective ways to overcome gaming addiction. Remember — addiction is a mental health condition, not a moral failing. Stay patient and compassionate.

At 933k, you can request a Self-Exclusion on behalf of a loved one. Contact support with their details and proof of your relationship — we will verify the information and take appropriate action.

Common Questions

About Responsible Gaming Frequently Asked Questions

Answers to some of the most frequently asked questions.

933k is a browser-based platform — no separate app installation needed. Simply open 933k.app in your mobile browser (Chrome or Safari) and tap "Add to Home Screen" for an app-like experience. If the site won't load, start by checking your internet connection — make sure WiFi or mobile data is active. Next, clear your browser cache and cookies. In Chrome, go to Settings > Privacy > Clear browsing data. Then check if your browser is up to date — older versions may not support all features. If the issue persists, try switching browsers (e.g., from Chrome to Safari or vice versa). That usually does the trick. If nothing works, reach out to 933k support — we'll walk you through it step by step.

933k supports Bangladesh's three most popular mobile banking methods. bKash: Most popular — instant deposits and fastest withdrawals (3–5 minutes). Minimum deposit ৳500, maximum ৳50,000. Nagad: Just as fast and reliable as bKash. Minimum ৳500, maximum ৳50,000. Withdrawals complete in 3–5 minutes. Rocket: Powered by Dutch-Bangla Bank. Minimum ৳500, maximum ৳30,000. Withdrawals process in 5–10 minutes. Beyond these options, bank transfer is also available — typically used for larger amounts (৳1,000 to ৳5,00,000) and takes 1–3 business days. Most players use bKash or Nagad for their speed and convenience. 933k never charges any extra fees on deposits or withdrawals — what you send is what you get.
Play on Your Own Terms
Play Responsibly — Safe at 933k

Limit-setting tools, break options, and 24/7 support — at 933k, everything is in your hands.

Session Limit Deposit Limits Cooling-Off Self-Exclusion
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